Patienten wollen sich in einer Praxis gut aufgehoben fühlen und den Eindruck haben, dass man ihnen zuhört. Als Arzt müssen Sie aber auch wichtige Informationen abfragen, um eine Diagnose stellen zu können und die passende Behandlung zu wählen. Beide Ziele müssen sich nicht widersprechen und können in einer Erstanamnese verbunden werden.
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